Schedule

FAQs

Your Questions Answered: Working with ThreeSixteen

We provide a comprehensive range of compliance services designed to ensure that your property meets all regulatory and industry standards. Our goal is to deliver a high-quality product that gives you peace of mind regarding legal and municipal compliance.

  • Compliance Audits – A thorough review of your property’s documentation, approvals, and regulatory compliance. We assess building plans, occupation certificates, and zoning regulations to ensure everything is in order.
  • Due Diligence Reports – Before you acquire or develop a property, we conduct an in-depth review of its legal standing, potential risks, and compliance history. This includes verifying municipal approvals, historical building plans, and outstanding fees.
  • SAPOA Standards Reviews – We ensure that your property aligns with the South African Property Owners Association (SAPOA) standards, which govern industry best practices.
  • Previously Approved Plans (Lost Council Plans) – If you have misplaced or do not have records of your property’s approved plans, we retrieve them from the relevant municipality and assist with the necessary updates or approvals.
  • Insurance Requirements – We help ensure that your building meets the necessary insurance compliance standards, providing documentation that may be required by insurers for coverage.
  • As-Built Plans – If your property has undergone renovations or changes that were not captured in the original approved plans, we document these alterations and submit updated plans for municipal approval.

Through these services, we ensure that your property is legally sound, reducing risks and potential fines while streamlining the approval process for future projects.

 

Our audit process involves a detailed assessment of your property’s compliance with municipal regulations and industry standards. One of the key aspects we focus on is your municipal accounts.

  • We conduct a full review of your municipal billing and accounts to identify any irregularities. This ensures that you are being billed correctly and not overcharged for utilities, property rates, or levies.
  • Our in-house municipal expert will go through your account history, check for inconsistencies, and determine whether adjustments or corrections need to be made.
  • We also evaluate property usage versus approved zoning and make recommendations for compliance improvements.
  • Once the audit is complete, we provide a detailed report outlining any issues found and the necessary steps to resolve them.

This process helps property owners avoid unexpected costs and penalties, ensuring that their property is both legally compliant and financially optimized.

We work across multiple industries, ensuring that various types of properties and businesses remain compliant with municipal and legal regulations:

  • Commercial Real Estate – We help property owners and managers ensure that their buildings meet compliance standards, from zoning approvals to occupation certificates.
  • Property Development – Developers rely on us to verify compliance at every stage of a project, ensuring smooth approvals and avoiding costly delays.
  • Legal Firms – We assist law firms handling property-related cases by providing due diligence reports and compliance verification.
  • Estate Agencies – Real estate agents benefit from our services when selling or leasing properties, ensuring all necessary approvals and documents are in place.
  • Architecture & Construction – Architects and contractors use our compliance services to ensure their projects adhere to municipal and industry standards, from planning to final approval.

Regardless of your industry, we tailor our services to meet your specific needs, ensuring smooth operations and compliance.

 

Absolutely! We understand that no two properties are the same, which is why we offer tailored compliance solutions based on your specific property type, industry, and regulatory needs.

  • If you have a large portfolio, we provide scalable solutions to manage compliance across multiple properties.
  • If your property has unique challenges, such as historical preservation requirements or zoning restrictions, we develop a strategy to navigate these efficiently.
  • We offer ongoing compliance support, ensuring that your property remains up to date with changing regulations.

Our team works closely with you to understand your concerns and create a custom roadmap to full compliance.

 

You can reach us via email, phone, or through our website’s contact form.

 

Email Us : info@threesixteen.co.za

Call Us : +27 60 696 7278

With years of experience in the property compliance sector, we have built a reputation for excellence. We strictly follow:

  • Municipal Regulations – Ensuring your property meets all local building and zoning codes.
  • SAPOA Standards – Adhering to the best practices set by the South African Property Owners Association.
  • National Building Regulations (NBR) – Ensuring compliance with safety, occupancy, and environmental requirements.
  • Industry-Specific Compliance – Covering requirements for commercial, residential, and mixed-use developments.

Our expertise ensures that you stay ahead of regulatory changes, preventing non-compliance penalties and operational disruptions.

The timeline for compliance audits depends on the complexity of your property and the scope of the review:

  • Basic Compliance Check (e.g., reviewing approved plans, occupation certificates) – 3 to 5 working days.
  • Full Municipal Audit (including account reviews, zoning verification, and document retrieval) – 2 to 4 weeks.
  • Due Diligence Reports for Large Developments – 4 to 8 weeks, depending on the number of properties involved.

Factors that may affect the timeline include:

  • Availability of municipal records
  • Size and complexity of the property portfolio
  • Extent of non-compliance issues that need resolution

We always aim to deliver results as efficiently as possible while maintaining accuracy and thoroughness.

 

Yes, we provide compliance services across South Africa, working with the following municipalities:

  • City of Johannesburg
  • City of Ekurhuleni
  • City of Tshwane
  • City of Cape Town
  • eThekwini Municipality

We have extensive experience navigating the specific regulations of each municipality, ensuring compliance no matter where your property is located.

 

Yes, we specialize in municipal compliance, ensuring that all necessary approvals and certifications are obtained.

  • We assist with zoning approvals, building plan submissions, and occupation certificates.
  • If your property has outstanding compliance issues, we work with municipal offices to resolve them.
  • We also help ensure that billing and accounts are correctly structured, avoiding unnecessary fees or penalties.

With our in-depth knowledge of municipal procedures, we streamline the compliance process and help you avoid bureaucratic delays.

 

We offer multiple payment options for flexibility and convenience:

  • EFT (Electronic Funds Transfer) – Standard payment for most services.
  • Structured Payment Plans – Available for larger compliance projects to ease financial planning.
  • Retainer Option – Ideal for clients with large property portfolios, allowing for ongoing compliance management at a fixed monthly cost.
 

With the retainer option, we provide continuous oversight of your properties, always ensuring compliance without the need for one-off audits.

General FAQs

General Compliance Questions Answered: Insights and Guidance on Compliance Matters

A Compliance Audit is a full assessment of your property’s adherence to zoning laws, building regulations, and municipal requirements. It helps you identify legal risks before they delay sales, leases, or renovations.

 

We review approved building plans, occupancy certificates, zoning records, and municipal approvals. We also check for undocumented alterations and expired permits.

ThreeSixteen not only identifies issues—we guide you through resolution by producing updated plans, coordinating with municipalities, and submitting correction packs.

A Compliance Audit checks for regulatory alignment; a Due Diligence Report digs deeper into risks and legal exposures, especially useful during acquisitions, sales, or lease preparation.

Absolutely. It’s designed to reveal hidden issues—like missing approvals or zoning violations—before you commit to a purchase.

 

You’ll get a summary of regulatory risks, missing documents, municipal account issues, and recommended next steps—customized for your property.

SAPOA guidelines define how lettable areas are measured. Using them ensures fair, consistent rental calculations—often uncovering hidden rental value.

 

Potentially yes. Many buildings are under-measured. We’ve helped clients uncover additional square meterage, which supports higher lease revenue.

We can help recover them from municipal archives. If they’re missing or outdated, we create accurate as-built plans and manage the re-approval process.

 

Yes. They can delay transactions or trigger compliance issues. Having up-to-date plans is critical for sales, leasing, and insurance.

We review your property’s legal documentation and physical layout to ensure it meets insurance policy requirements and doesn’t risk claim rejection.

 

Yes. Issues like unapproved additions, missing fire compliance, or outdated plans can cause insurers to deny coverage or claims.

 

We analyze your municipal accounts for errors, overcharges, and billing misclassifications—often recovering lost funds or reducing monthly costs.

 

 

We assist with disputes around zoning, title deed restrictions, enforcement notices, or plan approval delays—providing sector-specific legal strategies.

 

Yes. We manage communication, submit documentation, and represent your interests to fast-track resolutions and reduce administrative headaches.

 

Yes. While we work extensively with commercial portfolios, our services are equally applicable to residential properties—especially when planning to sell, lease, or regularize documentation.

 

We combine architectural, legal, and municipal expertise under one roof. Unlike others who simply report issues, we stay with you through resolution—delivering practical, execution-ready solutions.

If available, gather any existing building plans, title deeds, municipal bills, and prior approvals. However, if you’re missing documents, don’t worry—we specialize in locating and recovering them as part of our service.

Connect with Our Expert Team Today!

Unlock tailored solutions designed specifically for your compliance challenges. Our dedicated team at ThreeSixteen is ready to assist you with personalized resources and insights, ensuring you stay ahead in property management.
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